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Shipping Information

Shipping Methods

Economy Ground Delivery

You can expect delivery of most items within 3-5 business days of your order.

Note: Certain items are delivered directly from the manufacturer. Heavy or oversized items are delivered to your home by local carriers. These deliveries will take 5 to 10 business days. You will be contacted once your order arrives in your local area to set up a delivery time.

Pac-Man Arcade Machine, Pac Man Arcade Machine Cocktail Table and Arcade Legends games
Standard Delivery: Delivery will be protected from the weather by placing it in the closest dry area (porch, garage) or inside the closest door of the dwelling.

White Glove Delivery (optional): Arcade games will be shipped by truck, and you will be contacted to make an appointment for delivery. Our two-man team will deliver item to the room of choice, unpack item and do light assembly. They will remove all trash and debris when finished. This delivery includes up to two flights of stairs. White Glove is not available to Alaska or Hawaii. White Glove delivery is optional, and additional charges can be found in the shopping cart.

Massage chairs
Standard Delivery: Delivery will be protected from the weather by placing it in the closest dry area (porch, garage) or inside the closest door of the dwelling.

White Glove Delivery (optional): Massage chairs will be shipped by truck, and you will be contacted to make an appoinment for delivery. Our two-man team will deliver item to the room of choice, unpack item and do light assembly. They will remove all trash and debris when finished. This delivery includes up to two flights of stairs. White Glove is not available to Alaska or Hawaii. White Glove delivery is optional, and additional charges can be found in the shopping cart.

SharperImage.com reserves the right to request additional identification. If this is needed, we will contact you by e-mail or telephone. Your order will be processed as soon as we receive the requested information by e-mail or fax.

Please Note: Massage Chairs cannot be shipped to Alaska or Hawaii.

Upgraded 2nd Day & Next Day Delivery

SharperImage.com also offers Upgraded 2nd Day and Next Day Delivery on some products. Shipping charges for 2nd Day and Next Day are based on the item weight and the delivery address. Shipping charges are shown during the checkout process and before you place your order. Please Note: 2nd Day & Next Day delivery are not eligible for shipments to Alaska or Hawaii.

Note: All orders purchased prior to 3:00 PM ET, Monday through Friday, are processed the same day at the warehouse. Orders purchased after 3:00 PM ET, will be processed the following day. FedEx does not deliver for Sharper Image on Saturday and Sundays.

All times shown in the below chart are EST.

If ordered by 3:00 PM ET on: Expect Next Day Delivery Expect 2-Day Delivery
Monday Tuesday Wednesday
Tuesday Wednesday Thursday
Wednesday Thursday Friday
Thursday Friday Monday
Friday Monday Tuesday
Saturday (Same as Monday) Tuesday Wednesday
Sunday (Same as Monday) Tuesday Wednesday

Shipping Costs

Shipping cost is calculated on the total weight of the item(s) in your shopping cart, and is based on the shipping method you select (Economy, Express Ground, 2-Day, Next Day). The actual shipping charges can be found in the shopping cart, before you begin the check out process.

APO/FPO Shipping

Sharper Image supports our military! That's why we have partnered with ShipItAPO.com! ShipItAPO.com is an APO/FPO forwarding service, that provides a unique stateside street address that is to be used as your "Ship To" address when shopping online. Follow these simple steps to complete your purchase on SharperImage.com:

1. Sign up with ShipItAPO.com and receive your own U.S. street address to receive merchandise.
2. Come back to SharperImage.com and enter this unique ShipItAPO issued address as your "Ship To" address during checkout.

If you use a package forwarding service like ShipItAPO.com to forward your order outside of the United States, then we consider their U.S. address to be the destination for your order. Our responsibility for loss or damage to your order ends once it reaches that address safely. We recommend reviewing their insurance options for APO/FPO shipments before you place your order.

Orders shipping to a PO Box must be shipped via Economy ground shipping.

Sharper Image is not responsible for lost or stolen goods once they are shipped. Sharper Image will not honor any claims for lost or stolen items once they are shipped and have been confirmed "delivered" by Fed Ex or UPS.

Estimated delivery dates are done as a best effort, and Sharper Image is not responsible for any delays in delivery times once the package has been tendered to the carrier. Any communications indicating an estimated delivery date is provided using the carrier’s estimate of when a shipment will deliver at that point in time. Sharper Image will communicate up to date information as it becomes available.

Shipping charges are determined based on the weight of each order. Shipping charges are calculated at the time of order review, before your order is placed. You will find estimated delivery time and charges in the cart in the shipping and handling drop down. Ground shipments to Alaska and Hawaii have a $29.95 shipping surcharge, which will be shown on the payment page during the checkout process. Air shipments to Alaska and Hawaii could have increased surcharges.

Check the status of your order at www.sharperimage.com, or by calling 1-877-714-7444 & selecting option 2 (24 hours a day/7 days a week).