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Privacy and Security Policy

This is the Website of SharperImage.com
Our postal address is:
Sharperimage.com
27725 Stansbury Boulevard - Suite #175
Farmington Hills, MI 48334

This Sharper Image Privacy and Security policy was last updated on December 21, 2019.

Changes to this policy may be made periodically and will be posted on our website and communicated via email as applicable.

We can be reached via customerservice@sharperimage.com or you can reach us by telephone at 1-877-714-7444, option 3, Monday - Friday 9:00 AM to 6:00 PM EST for any questions regarding our policy.

Sharperimage.com is committed to protecting your privacy. In order to complete your order or to satisfy your request for information, you will be asked to provide us with certain personal information. We offer 1024-bit SSL encryption, which encrypts your personal and credit card information as it is transferred over the Internet.

We electronically verify each order with the credit company, returning an order confirmed message only if the issuing bank authorizes it. We do not store your credit card information in our system. Our experienced staff then manually checks all orders which still appear unusual, canceling any order we feel is not valid.

Security
If you are ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With sharperimage.com, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for fraudulent charges to your account if the credit card number was obtained from purchases made at sharperimage.com while using our secure server. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement.

How You Can Tell You're Browsing a Secure Website
In order to be sure that information transferred between your browser and the SharperImage.com server is secure, it is important to be aware of the security information available to you through your browser. Once you enter the Checkout process (when you're ready to purchase the items you have put into your shopping basket), your connection to our server becomes secure. To confirm this, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https".

Data Collection and Storage in a Secure Environment
In several areas of our site, we ask you to provide information by filling out and submitting an online form. These areas include: Checkout, where we ask for name, optional business name, billing address, shipping address, phone number, email, credit card and other information needed to complete your order. Optional Email Registration, where we ask for your email address. Optional Account Registration, where we ask for your name and email address and give you the opportunity to store your bill-to and ship-to details for easy online gift giving.

Once you've registered, you may click on My Account (at the top of any page) to edit or delete your information. All information relating to our customers is stored in a PCI compliant secure hosted environment and credit card information is never stored.

Order and returns history are maintained in order to facilitate primary business operations between Sharper Image and customers of our e-commerce store.

Data Use
Personal data collected is used to facilitate the placement and delivery of your order with sharperimage.com. Your details are shared with our credit card processor for payment authorization, with our warehouse(s) and shipment carriers for order delivery, and with our financial accounting systems for general ledger purposes.

Like most Internet retailers, Sharper Image collects some computer information to enhance its product/service offerings and personally tailored marketing, such as computer configuration; Internet Protocol address; the URL of the website that sent you to the Sharper Image Website; the URL of the website that you went to after leaving the Sharper Image Website; and/or search terms that directed you to our Website. In addition, when you visit our website or one of our business partners' websites, a "cookie" may be placed on your computer that collects information to enhance and personalize Sharper Image offerings and promotions, and to deliver direct personalized marketing from Sharper Image. To opt out of direct online advertising provided by Sharper Image click here. You can refuse cookies by turning them off in your browser. Last, Sharper Image may receive information about you from other sources and add it to its database.

The information we collect is used to improve our Website, to notify consumers about updates to our Website and for special offers and promotions. Also, sharperimage.com may provide aggregate statistics about our online sales, traffic patterns and related site information to reputable third-party vendors, but these general statistics will include no personally identifying information.

California Privacy Disclosures
Sharper Image does not respond to Do Not Track requests. A customer is able to control tracking activity via their browser settings if they desire to disable websites from tracking certain information regarding their browsing sessions.

Your information is not sold to third parties.

Requests for information under the California Consumer Protection Act (CCPA) may be made via the contact sources above. You have the right to request information regarding the data collection, storage, and use as described above for your personal information within a 12-month lookback period.

The information collected is done so for business operations purposes and is necessary to facilitate the transactions between Sharper Image and a consumer, including but not limited to: order placement, shipment, financial accounting, payment authorizations, prevention of fraud and malicious acts, to improve customer experience, to provide customer communications, for marketing purposes, and to identify and repair errors that impair existing and intended functionality.

You will not be discriminated against for exercising your rights.