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Retail Store Purchases
If you have questions about a Sharper Image product that was purchased from a retail store, please call 800-374-2744 or go back to the store for returns/exchanges. SharperImage.com can only assist with purchases made through the SharperImage.com website.
Gift Cards / Merchandise Certificates
For more information on gift cards, please visit here.
If you are inquiring about product warranties on former Shaper Image products, purchased prior to October 2009, we unfortunately cannot help you. On February 19, 2008, The Sharper Image Corporated (“TSIC”) operating under previous ownership and management, filed for bankruptcy in the United States Bankruptcy Court for the District of Delaware. Since that filing, a new group of investors acquired certain assets of TSIC including the brand name and the SharperImage.com website. We understand your frustrations and recommend clicking here.
For orders placed through ShaperImage.com after October 2009 please refer to the manufacturer instructions on the warranty card provided with your purchased product.
If you are inquiring about replacement parts for Former Sharper Image products, purchased prior to October 2009, we unfortunately cannot help you. SharperImage.com is a new business venture that started in October 2009 and has no affiliation to The Sharper Image Corporated (“TSIC”) that filed for bankruptcy in 2008. Information regarding the TSIC bankruptcy case can be found here. If you have a warranty from the Former Sharper Image, please find more information here.
SharperImage.com does not provide replacement part service at this time. We are not the product manufacturer and therefore do not have access to replacement parts. However, if your product is not working properly, or arrived defective, you can request a return within 60 days of purchasing by e-mailing our customer service department at email@example.com. After the 60 days expires, you must refer to the manufacturer instructions on the warranty card.
If you are requesting information on the Ionic Breeze returns, replacement parts, or how to purchase this particular item, we cannot help you. SharperImage.com is a new business venture that started in October 2009 and has no affiliation to The Sharper Image Corporated (“TSIC”). The Ionic Breeze is a product from The Sharper Image Corporated (“TSIC”) which filed for bankruptcy in 2008. If you have any questions regarding your rights with respect to the Ionic Breeze, or any other TSIC products, you should consult an attorney. Information regarding the TSIC bankruptcy case can be found at here.
If you would like to shop for current air purifiers please click here.
If you are having an issue with your Sharper Image Literati™ Wireless Reader Device, please call 1-800-481-7983. This service line can help you with whatever problem you may have.