Review Content Fantastic Does not clean chains well Excellent steam Diamonds and rings very clean Loved this jewelry cleaner! Finally I got what I wanted and the results were just like a jeweler! I love this product. I will use this product weekly. Makes Diamonds Sparkle!!!! I have a huge diamond ring from my husband and it was super expensive but after we left the jewelry store it did not sparkle. I hated going to the store for the free cleaning-took too long! I asked the girl who sold me my ring what I could do she said buy 2 machines I found this one that is all in 1! I use it every morning before I get in the shower now my ring looks like we paid 100k for it! I am buying one for my son in laws wife as an engagement gift its perfect!!! Dont judge a book by its cover Good product easy to use it Performs as expected without problems Performs well and cleans perfectly. terrific As a retired former retail jewelry store manager, I know the importance of steaming jewelry after buffing and cleaning in an an ultrasonic. This unit, the Gemoro Ultra Spa, seems to be a wonderful solution for the home. Its a bit large, but I did make room for it in my bathroom where I can clean the jewelry Ill wear that day while Im taking a shower. I especially like the ultrasonic shutting off after a few minutes as jewelry stores tend to leave items cleaning too long. I hope it has good durability as it has a lot of plastic. One thing I would suggest to add to the unit would be a guage to indicate how much water was in the steamer tank. Another suggestion would be to put the gemstones cleaning guide in the front of the booklet where users can see this first. It is too important to be added on as almost an afterthought. Better yet, a laminated copy which could be kept with the unit. Sharper but not smarter The unit has not been used yet but appears to be a very good unit of professional quality and very versatile. My wife wanted an ultrasonic Jewelry cleaner for Christmas. I called a local jewelry store that said the ultrasonic are nice but I should get one with the steam that blows off the loose dirt.I found this unit which appears to do both. It is a large unit ( really too big for home use) This was the most versatile. IT is a Christmas gift for my wife. The biggest con is that it was shipped in the manufactures box. It was not concealed at all and it states that it is a jewelry cleaner!!!! Especially at Christmas? well my wife saw it before I did.... Sharper image could be sharper.... Merry Christmas. Great product! Cleaning all my friends and family jewelry! Fun to use ! Such sparkly results! Worth the money! I use this product almost every day. Every piece of jewelry I have cleaned looks like I just bought it. Sparkles Like New I have an extensive jewerly collection and use this product on a daily basis both the ultra sound and the steamer. When using the steamer I find putting a towel on the floor helps to keep the floor dry under the spigot head. I wish that the ultra sound timer were a little longer as I am finding that its taking multiple times to getting my stuff cleaner. THanks for this exceptional product. Great Product I will use my steamer weekly. It worked as well as visiting my jeweler. The only problem is the control for steam release. Does exactly as advertised, just like the Jewelry stores Just like in the Jewelry stores. The Ultra Sonic to loosen the dirt /grime and the Steamer to blast it off leaves a shine like taking your jewelry to get cleaned. Magnificent! Very good jewelry cleaner My wife gives this four stars because the steam release lever is in the back and is a bit awkward to use. Other than that, a very nice item so far. Develops a very strong steam jet for cleaning, and the vibrating soak tank loosened dirt and grime very well.